Terms & Conditions

In using this website you are deemed to have read and agreed to the following terms and conditionsThe following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", "You” and "Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", "Ourselves”, "We” and "Us", refers to our Company. "Party”, "Parties”, or "Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Privacy Statement
We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible

Confidentiality
We are registered under the Data Protection Act 1998 and as such, any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other than [our manufacturer/supplier(s) and] if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Disclaimer
Exclusions and LimitationsThe information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company:§ excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and§ excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Cancellation Policy
Minimum 24 hours notice of cancellation required. Notification for instance, in person, via email, mobile phone ‘text message’ and/or fax, or any other means will be accepted subject to confirmation in writing. We reserve the right to levy a £30 charge to cover any subsequent administrative expenses.

Return of goods by consumer after cancellation
If the consumer has received the goods or the goods have been dispatched (in transit) by the supplier before cancelling the contract, the consumer will be under a duty to restore those goods to the supplier at his own expense and, in the meantime, to keep them and take reasonable care of them. This duty to take reasonable care ends if the consumer at his own expense sends the goods to the supplier and they are received by the supplier in good condition.Termination of Agreements and Refunds PolicyBoth the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded.

Availability
Unless otherwise stated, the services featured on this website are only available within the United Kingdom, or in relation to postings from the United Kingdom. All advertising is intended solely for the United Kingdom market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Log Files
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Cookies
Like most interactive web sites this Company’s website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies. [If you do not use cookies, delete this clause]

Links to this website
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this website
We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice
Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website.This Company’s logo is a registered trademark of this Company in the United Kingdom and other countries. The brand names and specific services of this Company featured on this web site are trade marked

Communication
We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone, facsimile or mobile telephone numbers.This company is registered in England and Wales, Number 04532680, 17 Tilstone Avenue, Eton Wick, Windsor, Berkshire, UK. SL4 6NF

Force Majeure
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Waiver
Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

General
The laws of England and Wales govern these terms and conditions. By accessing this website [and using our services/buying our products] you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

Notification of Changes
The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

Warranties contained with PowerBug products and sold on the PowerBug website are offered as an extra benefit and do not affect your statutory rights as a consumer.Warranties apply strictly to country of original purchase and are geographically non transferable.In the case of goods are despatched to destinations outside of the UK mainland by or upon the request of the purchaser, it will be the responsibility of the purchaser to return goods to us for, any reason, at their cost. Similarly return transport, packaging and repair costs will be the responsibility of the purchaser.Wizza Ltd, brand owners of PowerBug premium quality golf products.



Contact information:
By email to: info@powerbug.co.uk
By Phone: +44 (0) 118 940 6609

By post to:
Wizza Ltd
Ladds Garden Village
Bath Road
Hare Hatch
Reading
Berkshire
RG10 9SB
UK


Please retain electric golf trolley cartons and packaging for transportation in the unlikely event of product return.Products to be returned to us shall be at the cost of the customer. A resource can be found upon our website to enable customers to return product to as at:http://www.powerbug.co.uk/section.php/33/1/delivery_serviceCarriage against goods found to be faulty within 6 months of the original date of purchase shall be refunded to the customer.Carriage against goods purchased after a six month period from date of original purchase shall be at the cost of the customer with no refund applicable.The same applies to returned packages if appropriate.
Refundable carriage charges shall be made at the lowest rate when compared to
1) As recommended by an operative of Wizza Ltd
2) A rate charged to the customer by an alternative carrier (Electronic proof of cost will be required)
Warranties apply strictly to UK Mainland and are geographically non-transferable.
The warranty covers manufacturing defects that occur during normal use.
Any failure or damage caused by accidental damage or as a result of abuse or misuse or commercial use is not covered.
Batteries and chargers are covered by a separate warranty.
In the unlikely event you need to make a claim you must provide your proof of purchase so please ensure this is retained.



PowerBug 5 year limited trolley frame warranty

Years 1 & 2
Customer to pay shipping to and from PowerBug Service Centre, Reading by pre-paying the collect and delivery charge. This can be accomplished by accessing: http://www.powerbug.co.uk/product.php/66/powerbug_service_centreComprehensive warranty against manufacturing defect in line with standard returns procedure*Collect and delivery charge paid will be refunded if fault found is within warranty terms

Year 3
Customer to pay shipping to and from PowerBug Service Centre, Reading by pre-paying the collect and delivery charge. This can be accomplished by accessing: http://www.powerbug.co.uk/product.php/66/powerbug_service_centre

Product will be assessed and if found to have failed within normal usage* the PowerBug service team shall repair the product free of parts and labour charge.


Years 4 & 5
Customer to pay shipping to and from PowerBug Service Centre, Reading by pre-paying the collect and delivery charge. This can be accomplished by accessing: http://www.powerbug.co.uk/product.php/66/powerbug_service_centreProduct will be assessed and if found to have failed within normal usage* the PowerBug service team shall either:Repair the product free of labour charge OR,Offer a new frame to the customer at a 50% discount against the advertised RRP listed on the PowerBug website.Replacement frames will carry a new 5 year limited warranty.



5 Year Limited Warranty on 27 Hole Mini Lithium Batteries

Years 1, 2 and 3
Customer to pay shipping to and from PowerBug Service Centre, Reading by pre-paying the collect and delivery charge. This can be accomplished by accessing: http://www.powerbug.co.uk/product.php/66/powerbug_service_centreComprehensive warranty against manufacturing defect in line with standard returns procedure*Collect and delivery charge paid will be refunded if fault found is within warranty terms

Years 4 & 5
Customer to pay shipping to and from PowerBug Service Centre, Reading by pre-paying the collect and delivery charge. This can be accomplished by accessing: http://www.powerbug.co.uk/product.php/66/powerbug_service_centreProduct will be assessed and if found to have failed within normal usage* Wizza Ltd shall offer customers a brand new replacement Mini Lithium 27hole Battery at a discounted price against the RRP of the product:
Year 4, 70% of the RRP
Year 5, 85% of the RRP
Product purchased will be delivered with a new 5 year limited warranty from date of replacement purchase.Please note that due to the nature of batteries, the product is guaranteed to cover 27 holes for 12 months from date of purchase and 18 holes thereafter*


Lead Acid Battery and Charger Warranty
Lead acid batteries and chargers supplied with PowerBug golf trolleys are both covered by a full 12 month warranty from the customer’s date of purchase. If your product should fail during the 12 month period of ownership customers should contact Wizza LTD in accordance with the warranty information supplied with every battery at point of sale.
The warranty covers manufacturing defects that occur during normal use. Any breakage caused by accidental damage or as a result of abuse or misuse or commercial use is not covered.
Any repairs or replacements made without charge do not carry a new warranty beyond that of the original purchase. The warranties contained herein are offered as an extra benefit and do not affect your statutory rights as a consumer. We reserve the right to request a proof of original purchase.Lead Acid Batteries and Chargers supplied with PowerBug product are subject to the standard Wizza LTD warranty terms and conditions.

*The limited warranty covers manufacturing defects that occur during normal use. Any breakage caused by accidental damage or as a result of abuse or misuse or commercial use is not covered. Any repairs or replacements made without charge do not carry a new warranty beyond that of the original purchase. The warranties contained herein are offered as an extra benefit and do not affect your statutory rights as a consumer. We reserve the right to request a proof of purchase. Lithium Batteries supplied with PowerBug product are subject to the standard Wizza Ltd warranty terms and conditions.


Competition Terms & Conditions

General
These terms and conditions, together with the terms and conditions that are specific to any Competition (as defined below) (the 'Competition Terms') are known as the 'Rules'. Words used in the Competition Terms shall have the same meaning when used here. In the event of any conflict between the Competition Terms and the Standard Terms, the Competition Terms shall prevail.

The Rules apply to any competition (the 'Competition') that is promoted on the PowerBug website (www.powerbug.co.uk) and by entering the Competition, you agree to be bound by the Rules.

Wizza Ltd. reserve the right to cancel or amend all or any part of the Competition and/or the Rules without notice for any event that is outside of Wizza Ltd's reasonable control. Any changes to the Rules, or cancellation of the Competition, will be posted on the PowerBug website (www.powerbug.co.uk). It is the responsibility of entrants to keep themselves informed as to any changes to the Rules.

In the event of any dispute regarding the Rules, the conduct or results of the Competition, or any other matter relating to a Competition, the decision of Wizza Ltd shall be final and unchallengeable and no correspondence or discussion shall be entered into, comment issued, or reason given in respect of any decision made by Wizza Ltd.


Competition Entrants
By entering the Competition, you hereby warrant that all information submitted by you in your Entry is true, accurate and complete in every respect. Wizza Ltd reserves the right to verify any information contained in your Entry and/or your eligibility to enter the Competition.

Unless otherwise stated in the Competition Terms, the Competition is only open to persons who are resident in the United Kingdom and persons who are resident outside of the United Kingdom may not apply. Where a Competition is open to persons who are resident outside of the United Kingdom, no person may enter the Competition if the Competition breaches any law or regulation of the jurisdiction in which they are resident.

The Competition is open to persons over the age of 18. Entrants may be required to provide proof of identity.

Wizza Ltd reserve the right in its absolute discretion to disqualify any entrant if it has reasonable grounds to believe that an entrant has breached any of the Rules, any applicable law (including copyright law) or has otherwise infringed the intellectual property of any other person. Each entrant acknowledges and agrees that any failure to comply with the Rules could lead to Wizza Ltd disqualifying that person, without Wizza Ltd giving any reason for such disqualification or granting any opportunity for challenge.

Any person that is: (a) an employee of any company involved in the Competition (including Wizza Ltd); or (b) a family member of such employee, is not eligible to enter the Competition. Wizza Ltd reserves the right to disqualify any person that it knows is, or has reasonable grounds to believe is, ineligible for the Competition as a result of this Rule.

In the event that a Prize-winner is disqualified from the Competition, Wizza Ltd will, unless otherwise stated in the Competition Terms, select an alternative Prize-winner in the same manner as the original Prize-winner and such selection will be subject to the Rules.


Competition Entries
Entries must be made by the Closing Date and in the manner set out in the Competition Terms. Failure to do so will result in disqualification.

There is no requirement to make any purchase in order to enter the Competition or access the website.

Unless otherwise stated in the Competition Terms, only one Entry per person is permitted. In the event that Wizza Ltd discovers or has reasonable grounds to believe that the same person has made multiple Entries, such person and any Entries made by them shall be disqualified and, if such Entrant has already been selected as a Prize-winner, an alternative Prize-winner will be selected in accordance with Rule 10 above.


Prize-winners
Prize-winners will be selected if they have answered the competition question correctly, and a winner selected by random. Winners will be notified by email. No prize will be awarded where any entrant has committed any form of misconduct (as determined by Wizza Ltd in its sole discretion).

Where Entries are judged on artistic or other subjective criteria, Wizza Ltd reserves the right to set amend the criteria used to judge Entries.

Prizes are non-transferable and there is no cash alternative. In the event of a prize being unavailable for any reason Wizza Ltd reserve the right to substitute prizes of equal or greater value at any time.

Prizes must be accepted in the manner set out in the Prize Notification. In the event that any Prize Notification is returned as undeliverable or any Prize-winner fails to validly reply to a Prize Notification within 10 days, Wizza Ltd reserves the right to disqualify the Prize-winner and select an alternative Prize-winner in accordance with Rule 10 above.


Liability
Wizza Ltd accepts no responsibility for any damage, loss, injury (other than our liability for personal injury or death as a result of our negligence) or disappointment of any kind suffered by any entrant in entering the Competition, including as a result of any entrant winning or not winning any prize.

Wizza Ltd accepts no responsibility for Entries lost, damaged or delayed in the post, or due to computer error in transit. Entries made online using methods generated by a script, macro or the use of automated devices will be void.


Intellectual Property Rights and Data Protection
Any personal information relating to entrants will be used solely by us in accordance with applicable data protection legislation.

All Prize-winners unconditionally agree (as a condition of accepting any prize) to: (a) the use of their name, one or more photographs of themselves and disclosure of their county of residence (if such Prize-winner is resident within the UK) or country of residence (if such Prize-winner is resident outside the UK); and (b) co-operate with or participate in any other reasonable post-Competition publicity.