PowerBug European Direct Warranty

powerbug Sweden Switzerland Austria Belgium netherlands

This warranty applies to customers that have purchased product direct from the PowerBug website that live in the following countries: Sweden, Switzerland, Austria, the Netherlands & Belgium.

If you have purchased a PowerBug product in Europe from a shop or online retailer please refer to you place of purchase for warranty terms and information. 

Please be aware that you are purchasing a quality product from Wizza Ltd based within the United Kingdom and you agree to our terms and conditions in relation to goods delivered outside of the UK mainland by completing your on-line purchase.

When purchasing product from us you will be entering a UK sales contract that will be governed by and construed in accordance with the laws of England and Wales and shall be subject to the jurisdiction of the court of courts of England and Wales.

Warranty terms and conditions for product purchased from our on-line store and delivered to destinations outside of mainland UK are detailed below:

Trolley Warranty

Your PowerBug product is covered against manufacturing faults and defects for 2 years from date of purchase. 
In the unlikely event of a reported product malfunction and in order to rectify issues quickly we shall attempt to identify the issue with your assistance remotely by telephone or email and send spares free of charge enabling you to complete a ‘home repair’. Our product has been designed with maintenance in mind allowing you the confidence that your trolley will remain serviceable for many years. Our fully trained technical team are always available to offer help and advice.


If remote diagnosis is not possible i
n years 1 & 2:

Customer to pay shipping to and from the PowerBug Service Centre. 
For convenience this can be accomplished by accessing:
Click Here


Comprehensive warranty against manufacturing defect in line with standard returns procedure*
Collection and delivery charge paid will be refunded if fault found is within warranty terms and is within 6 months of purchase.



*The PowerBug warranty covers manufacturing defects that occur during normal use against purchases made within the UK mainland only. Any breakage caused by accidental damage or as a result of abuse or misuse or commercial use or fair wear and tear is not covered. Any repairs or replacements made without charge do not carry a new warranty beyond that of the original purchase. The warranties contained herein are offered as an extra benefit and do not affect your statutory rights as a consumer. We reserve the right to request an electronic proof of purchase. Lithium Batteries supplied with PowerBug product are subject to the standard Wizza Ltd warranty terms and conditions.

Please note: Damage to your trolley caused by inadvertent reverse polarity connection of a universal Lithium battery pack (Not an official PowerBug Mini Lithium Battery) will void your warranty!



Lithium Battery Warranty

Your PowerBug Mini Lithium Battery is covered against manufacturing faults and defects for 2 years from date of purchase.

Years 1 & 2:
Customer to pay shipping to and from the PowerBug Service Centre by pre-paying the collect and delivery charge.

For convenience this can be accomplished by accessing:
Click Here

Comprehensive warranty against manufacturing defect in line with standard returns procedure*

Collection and delivery charge paid will be refunded if fault found is within warranty terms and is within six months of the customers purchase.


*The limited warranty covers manufacturing defects that occur during normal use against purchases made within the UK mainland only. Any breakage caused by accidental damage or as a result of abuse, misuse, commercial use or fair wear and tear is not covered. Water or impact damage to the battery or battery cells will void the warranty. Any repairs or replacements made without charge do not carry a new warranty beyond that of the original purchase. The warranties contained herein are offered as an extra benefit and do not affect your statutory rights as a consumer. We reserve the right to request an electronic proof of purchase. Lithium Batteries supplied with PowerBug products are subject to the standard Wizza Ltd battery warranty terms and conditions.