PowerBug 3 Year Trolley & Lithium Battery Warranty

The best golf trolley warranty on the market!


PowerBugNearest
Competitor
Trolley Warranty:
3 Year
2 Year
Lithium Battery Warranty:
3 Year
2 Year
Lithium Battery Warranty Upgrade:
5 Year*
Not Available
* £50 Surcharge Applies. Click here for more information.



As you know one of the biggest deciding factors when purchasing an electric trolley is after-sales support.
The PowerBug warranty has exceptional terms that allow you to buy with absolute confidence, in the knowledge that in the rare event of any issues, you will be left neither in the lurch nor out of pocket.

The warranty that other brands offer will typically provide two full years of cover, with a sliding scale discount scheme for any work or parts required beyond that.

Our five-year warranty turns those figures on their heads by providing an industry-leading three years of full cover – 50% more than other brands - and then a two-year discount scheme beyond that with all work completed at our UK headquarters.


Check out the full warranty terms below:


Trolley Warranty

Your PowerBug Trolley is covered against manufacturing faults and defects for 3 years from date of purchase.

Years 1, 2 & 3:
Customer to pay shipping to and from the PowerBug Service Centre. For convenience this can be accomplished by accessing:
Click Here
Comprehensive warranty against manufacturing defect in line with standard returns procedure*

Collection and delivery charge paid will be refunded if fault found is within warranty terms and is within 6 months of purchase.


What happens if my trolley fails after 3 years?:
Between years 4 and 5 of ownership there is a limited warranty period. Should there be a manufacturers fault or defect we will offer discounted rates on product to offset the cost of replacement
If your product fails after the 3 year warranty period the product can still be returned to PowerBug HQ for inspection and diagnosis:

Customer to pay shipping to and from the PowerBug Service Centre. For convenience this can be accomplished by accessing:
Click Here

Product will be assessed and if found to have failed within normal usage* the PowerBug service team shall either:
Repair the product free of labour charge.
Or
Offer a new frame to the customer at a 25% discount against the advertised RRP listed on the PowerBug website.

Replacement frames will carry a new 3 year warranty.


*The PowerBug warranty covers manufacturing defects that occur during normal use against purchases made within the UK mainland only. Any breakage caused by accidental damage or as a result of abuse or misuse or commercial use or fair wear and tear is not covered. Any repairs or replacements made without charge do not carry a new warranty beyond that of the original purchase. The warranties contained herein are offered as an extra benefit and do not affect your statutory rights as a consumer. We reserve the right to request an electronic proof of purchase. Lithium Batteries supplied with PowerBug product are subject to the standard Wizza Ltd warranty terms and conditions.

Please note: Damage to your trolley caused by inadvertent reverse polarity connection of a universal Lithium battery pack (Not an official PowerBug Mini Lithium Battery) will void your warranty!
Click HERE to read about the risks of reverse polarity caused by universal Lithium battery packs.



Lithium Battery Warranty

Your PowerBug Mini Lithium Battery is covered against manufacturing faults and defects for 3 years from date of purchase.

Years 1, 2 and 3:
Customer to pay shipping to and from the PowerBug Service Centre by pre-paying the collect and delivery charge.

For convenience this can be accomplished by accessing:
Click Here

Comprehensive warranty against manufacturing defect in line with standard returns procedure*

Collection and delivery charge paid will be refunded if fault found is within warranty terms and is within six months of the customers purchase.


*The limited warranty covers manufacturing defects that occur during normal use against purchases made within the UK mainland only. Any breakage caused by accidental damage or as a result of abuse, misuse, commercial use or fair wear and tear is not covered. Water or impact damage to the battery or battery cells will void the warranty. Any repairs or replacements made without charge do not carry a new warranty beyond that of the original purchase. The warranties contained herein are offered as an extra benefit and do not affect your statutory rights as a consumer. We reserve the right to request an electronic proof of purchase. Lithium Batteries supplied with PowerBug products are subject to the standard Wizza Ltd battery warranty terms and conditions.


Additional Lithium Battery Warranty +2 Years (5 Years Total Warranty)

As of January 2017 an additional 2 year warranty can be purchased with a Mini Lithium Battery.
This warranty upgrade surcharge adds an extra 2 years of full warranty to the standard 3 years already equipped with the battery.
Customers have the opportunity to purchase the warranty upgrade at the time of purchasing the Lithium battery or within 30 days of purchase.
Failure to purchase the £50.00 warranty upgrade within 30 days of purchase will void your eligibility to the extended warranty.



Lead Acid Battery, Lead Acid Battery Charger and Lithium Battery Charger Warranty

Lead acid batteries, lead acid battery chargers and lithium battery chargers supplied with PowerBug golf trolleys are all covered by a full 12 month warranty from the customer’s date of purchase. If your product should fail during the 12 month period of ownership customers should contact Wizza LTD in accordance with the warranty information supplied with every battery at point of sale.

If your Lead Acid battery or battery charger should fail within 12 months of purchase:

Customer to pay shipping to and from the PowerBug Service Centre. For convenience this can be accomplished by accessing:
Click Here

Comprehensive warranty against manufacturing defect in line with standard returns procedure*

Collection and delivery charge paid will be refunded if fault found is within warranty terms and is within six months of the customers purchase.


*The warranty covers manufacturing defects that occur during normal use. Any breakage caused by accidental damage or as a result of abuse or misuse or commercial use is not covered. We recommend that chargers are regularly inspected after the warranty period to help ensure against malfunction.
Any repairs or replacements made without charge do not carry a new warranty beyond that of the original purchase. The warranties contained herein are offered as an extra benefit and do not affect your statutory rights as a consumer. We reserve the right to request an electronic proof of original purchase. Lead Acid Batteries and Chargers supplied with PowerBug product are subject to the standard Wizza LTD warranty terms and conditions.



Please note:
The PowerBug 3 Year warranty applies only to the UK Mainland.
The option additional PowerBug 2 Year Extended Lithium Battery warranty applies only to the UK Mainland.